Transform Your Business with Customer Lifecycle Automation Solutions
Ziziphus Infotech provides cost-effective, high ROI customer lifecycle automation solutions for your business to realize quickly sales productivity and monitoring, enhanced customer reach, and engagement across popular channels. We implement the most suitable solution for your business - be it bespoke or popular off-the-shelf SaaS products.
Quickly Go to Market with readymade features for your business
Flexibility to customize the gaps in requirements
Reduce long term cost of ownership
Strong expertise in Lead to Conversion, Sales and support workflows
Who We Are?
Our mission is to bring enterprise-level advanced automation solutions to Small and Medium businesses through Software Development and Product Implementation Services. We reduce the Total Cost of Ownership of IT for Small and Medium businesses by automating customer lifecycle and engagement functions across all channels. Our team has many years of experience in the field of IT solutions in Custom Development, Implementation of CRM / Help Desk processes and Customer Analytics.
Our Services
Ziziphus Infotech helps Small and Medium businesses to implement advanced automation solutions through consulting and development services. We provide tailored CRM solutions designed to meet your specific business requirements to achieve operational excellence and drive growth. We relieve pain points in Customer acquisition and retention automation, Sales cycle management, Help Desk management, Customer Analytics, and Marketing Automation across channels like Facebook Messenger, Email, WhatsApp, IVR, Telephony, Google Home, and Amazon Alexa. We are technology and product-agnostic and help you select and implement Best-of-breed products and custom development. Our services are:
CRM Implementation
We offer consulting, implementation and support for best of breed solutions in CRM / HelpDesk Automation. Our expertise cover these suite of products :
Customer Engagement Automation
Our customer engagement solutions help businesses connect with their customers across all channels and provide a seamless experience that improves customer satisfaction.
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Email
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Telephony/IVR
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Whatsapp
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Messenger
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SMS/MMS/RCS
Workflow Automation
Our workflow automation solutions help businesses streamline their processes and improve efficiency by automating repetitive tasks and reducing the risk of errors.
Customer Analytics
We provide customer insights through Interactive Visualizations, ETL, Data Management and AI driven analytics​
CRM Products Implementation
CRM Implementation
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Lead–Customer-Opportunity Conversion
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Data Migration / Enrichment
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Leads / Contacts workflow automation
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Opportunity Lifecycle Management
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Quote To Cash
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Customer Analytics
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Support & Training
Chatbot Development
Omnichannel Engagement Automation
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Across popular channels - Telephony, Email, FB Messenger, SMS & Whatsapp
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Outbound Messaging Campaigns & Analytics
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Integration to backend systems and SaaS applications
Our Offerings are Designed to Optimize Your Operations
At Ziziphus Infotech Private Limited, we understand that every business is unique and has its own set of challenges. That's why we offer solutions that are tailored to meet your specific needs- be it implementing SaaS products or Custom development
Best of Breed SaaS solutions or Bespoke development
Budget Adherence and predictable delivery quality and timelines
Support and Training